Shipping & returns
The fine print, plainly.
Shipping
- · Free standard shipping on US orders over $60.
- · Standard shipping (3–5 business days) is $6 flat below $60.
- · Expedited (2 business days) available at checkout for $14.
- · We ship from Brooklyn, NY, Tuesday through Saturday.
- · Most orders ship within 2 business days.
- · International shipping to Canada, UK, EU — calculated at checkout.
Returns
Don't love a candle? Send it back within 30 days for a full refund. We'll even cover the return shipping. The candle is yours to keep or toss.
If your order arrives damaged, send a photo to hello@slowburn.studio within 7 days and we'll make it right.
Wholesale
We work with a small list of independent shops, hotels, and studios. Minimum opening order is 24 candles. Reach out through the contact form to start a conversation.